Frequently Asked Questions

Q: What area do you service?

We service the greater Austin area, including Bastrop, Austin, Kyle, Cedar Park, Round Rock, and Pflugerville. If we did not list your area please contact us to confirm your location.

Q: What time is the trash typically picked up?

Exact time will vary depending on location and route. But pickup will be in the evening after 6pm

Q: How are violation reported?

During collection, any violations will be recorded internally, and these records will be available upon request.